Thank you for visiting REI Grove, a platform owned and operated by Innago LLC (“REI Grove,” “the Company,” “we,” “us,” or “our”). These Terms of Use govern the terms and conditions for use of reigrove.com and all associated content, features, tools (as defined below), functionality and services (collectively, the “Content” and together with reigrove.com, the “Site”) and constitute a legal agreement entered into between Innago LLC and you as an individual, or, if you represent an entity or other organization, that entity (in either case, “you” or “your”). Capitalized terms used in these Terms of Use are defined below.
The following terms and conditions, together with any documents and/or additional terms they expressly incorporate by reference (collectively, the “Terms of Use”), govern your access to and use of the Site. Please read them carefully.
Your Acceptance of These Terms of Use
These Terms of Use apply to all users of the Site, whether or not you are a registered member of the Site. By accessing or using any part of the Site or Content, or by clicking a box that states that you accept or agree to these Terms of Use, you agree that you have read, understand, and agree to comply with and be bound by these Terms of Use. If you do not agree to these Terms of Use, you may not access or use this Site or any Content. If you are entering into these Terms of Use on behalf of an entity, you represent and warrant that you have authority to bind that entity to these Terms of Use.
By using the Site, you represent and warrant that you are of the legal age of majority under applicable law to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.
Your Acceptance of Our Privacy Policy
By agreeing to these Terms of Use, you agree to the terms of our Privacy Policy found at reigrove.com/privacy-policy, which is expressly incorporated herein. Before using this Site, please carefully review our Privacy Policy. All personal information provided to us as a result of your use of the Site will be handled in accordance with our Privacy Policy. To the extent there are inconsistencies between these Terms of Use and our Privacy Policy, these Terms of Use prevail.
Your Consent to Other Agreements
When you use a special feature of the Site, you may be asked to agree to special or additional terms governing your use of that feature. In such cases, you may be asked to expressly consent to the special terms, for example, by checking a box or clicking on a button marked “I agree.” This type of agreement is known as a “click-through” agreement. If any of the terms of the click-through agreement are different than the terms of these Terms of Use, the terms of the click-through agreement will supplement or amend these Terms of Use, but only with respect to the matters governed by the click-through agreement.
Trials and Automatic Renewals
As part of your use of the Site, you may accept an offer for a Trial or Subscription (as each term is defined below), which will automatically convert into, or renew for a subsequent period, as applicable, a paid Subscription unless you take certain actions by a specified date (as further described in the “Automatic Renewal,” “Promotional or Trial Period Pricing,” and “Cancellation” sections below). As an overview:
- Trials will automatically convert to a paid Subscription at the end of your Trial Period, unless otherwise stated in our offer details. You can disable the automatic conversion by following the cancellation instructions set forth in the “Cancellation” section below prior to the date of conversion.
- If you purchase a Subscription that is not a Trial, it will continue for the length of the Subscription Term you’ve selected (e.g., monthly, annually), and will automatically renew for periods of the same duration at the rates in effect at that time, until one of the following occur: (a) you cancel prior to the beginning of the renewal Subscription Term, (b) your Subscription is cancelled by us, or (c) you select a different Subscription.
Your Use of the Site and Account Set-Up and Security
The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Users are responsible for obtaining their own access to the Site. Users are required to ensure that all persons who access the Site through a user’s internet connection are aware of these Terms of Use and comply with them. The Site may require user registration. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
Your provision of registration information and any submissions you make to the Site through any functionality such as applications, chat rooms, e-mail, message boards, personal, or interest group web pages, profiles, forums, bulletin boards, and other such functions (collectively, “Interactive Functions”) constitutes your consent to all actions we take with respect to such information consistent with our Privacy Policy.
Any username, password, or any other piece of information chosen by you, or provided to you as part of our security procedures, must be treated as confidential, and you must not disclose it to any other person or entity. You must exercise caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. You understand and agree that should you be provided an account, your account is personal to you and you agree not to provide any other person with access to this Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you logout from your account at the end of each session. You are responsible for any password misuse or any unauthorized access.
We reserve the right at any time and from time to time, to disable or terminate your account, any username, password, or other identifier, whether chosen by you or provided by us, in our sole discretion for any or no reason, including any violation of any provision of these Terms of Use.
You are prohibited from attempting to circumvent and from violating the security of this Site, including, without limitation: (a) accessing content and data that is not intended for you; (b) attempting to breach or breaching the security and/or authentication measures which are not authorized; (c) restricting, disrupting, or disabling service to users, hosts, servers, or networks; (d) illicitly reproducing TCP/IP packet header; (e) disrupting network services and otherwise disrupting Site owner’s ability to monitor the Site; (f) using any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site; (g) introducing any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; (h) attacking the Site via a denial-of-service attack, distributed denial-of-service attack, flooding, mailbombing, or crashing; and (i) otherwise attempting to interfere with the proper working of the Site.
Ownership of this Site and its Content
This Site, including all the Content, is protected under applicable intellectual property and other laws, including applicable laws in all jurisdictions in which the Content is accessed or used. For clarity, the Content includes, but is not limited to, software, code, data, text, displays, graphics, photographs, images, video, audio, music, broadcast, design, presentation, website layout, selection, and arrangement. All Content and intellectual property rights therein and any additions, improvements, updates, and modifications thereto are the property of the Company and are protected pursuant to applicable intellectual property laws, including, without limitation, copyright, trademark, patent, trade secret, and any other proprietary rights under the laws of Canada, the United States, and other countries.
The presence of any Content on this Site does not constitute a waiver of any right in such Content. You do not acquire ownership rights to any Content accessed or viewed through this Site. Except as otherwise provided herein, none of the Content may be used, copied, reproduced, distributed, republished, downloaded, modified, displayed, posted, or transmitted in any form or by any means without express prior written permission from the Company.
Permission is hereby granted to the extent necessary to lawfully access and use this Site and to display, download, or print portions of this Site on a temporary basis and for your personal, educational, noncommercial use only, provided that you (a) do not modify the Content; (b) retain any and all copyright and other proprietary notices contained in the Content; and (c) do not copy or post the Content on any network computer or broadcast the Content in any media.
You will not sublicense, lease, or resell the Content, or any data therein. You will not incorporate and/or store the Content within your internal systems. You will not decompile, disassemble, reverse engineer, or otherwise attempt to derive any Content source code.
Trademarks
The Company’s names and logos (including those of affiliates), all product and service names, all graphics, images, slogans, button icons, and all trademarks, service marks, and designs appearing within this Site, unless otherwise noted, are trademarks (whether registered or not), service marks, or trade dress of the Company (the “REI Grove Marks”) and are owned by the Company, its licensors, or other providers of such material. You are not authorized to display or use the REI Grove Marks or other Content in any manner without our prior written permission.
All other trademarks, product names, company names, logos, service marks, or trade dress mentioned, displayed, cited, or otherwise indicated within this Site are the property of their respective owners. Use of any such property, except as expressly authorized, shall constitute an infringement or violation of the rights of the property owner and may be a violation of federal or other laws and could subject the infringer to legal action.
You may only use the Site for your personal and non-commercial use. You shall not directly or indirectly reproduce, compile for an internal database, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, in any form or medium whatsoever except:
- your computer and browser may temporarily store or cache copies of materials being accessed and viewed;
- a reasonable number of copies for personal use only may be printed keeping any proprietary notices thereon, which may only be used for non-commercial and lawful personal use and not for further reproduction, publication, or distribution of any kind on any medium whatsoever;
- one single user copy may be downloaded with any proprietary notices intact, for your own personal, non-commercial use, conditional on your agreement to be bound by our end user licence agreement for such downloads; and
- in the event social media platforms are linked to certain content on our Site, you may take such actions as our Site and such third-party social media platforms permit.
Users are not permitted to modify copies of any materials from this Site nor delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Site.
You must not access or use for any commercial purposes any part of the Site or any services or materials available through the Site.
If you print off, copy, or download any part of our Site in breach of these Terms of Use, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. You have no right, title, or interest in or to the Site or to any Content, and all rights not expressly granted are reserved by the Company. Any use of the Site not expressly permitted by these Terms of Use is a breach of these Terms of Use and may infringe or violate copyright, trademark, and other intellectual property or other proprietary laws, as applicable.
Restrictions on User-Generated Content
As a condition of your access and use of the Site, you agree that you may use the Site only for lawful purposes and in accordance with these Terms of Use.
The following content standards apply to any and all Content, material, and information, including content that a user of the Site submits, posts, publishes, displays, offers or transmits to or on the Site, to other users of the Site or other persons (collectively, “User-Generated Content” or “UGC”) and any and all Interactive Functions. Any and all UGC must comply with all applicable federal, provincial, local, state and international laws, regulations, and these Terms and Conditions.
Without limiting the foregoing, you warrant and agree that your use of the Service and any UGC shall not:
- In any manner violate any applicable federal, provincial, local, state or international law or regulation including, without limitation, any laws regarding the export of data or software, patent, trademark, trade secret, copyright, or other intellectual property, legal rights (including the rights of publicity and privacy of others) or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy.
- In any manner violate the terms of use of any third-party website that is linked to the Site, including but not limited to, any third-party social media website.
- Include or contain any material that is exploitive, obscene, harmful, threatening, abusive, harassing, hateful, defamatory, sexually explicit or pornographic, violent, inflammatory, or discriminatory based on race, sex, religion, nationality, disability, sexual orientation, or age or other such legally prohibited ground or be otherwise objectionable, such determination to be made in Company’s sole discretion.
- Involve, provide, or contribute any false, inaccurate, or misleading information.
- Include sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with the Terms of Use.
- Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing).
- Use the Site in any manner that may: dilute or depreciate the name and reputation of the Company, or any trademarks, partners, licensors, content providers, service providers or contractors thereof, as applicable; result in the circumvention or breach of any user authentication, password, security or control measures regarding the Site or any other internet resource or computer system; conceal or misrepresent the author or origin of any messages or communications; or disclose images of any person or private information about any person (such as names, telephone numbers, e-mail addresses, postal addresses, social insurance or other security number) without that person’s permission.
- Transmit, or procure the sending of, any advertisements or promotions, sales, or encourage any other commercial activities, including, without limitation, any “spam”, “junk mail”, “chain letter”, contests, sweepstakes and other sales promotions, barter, or advertising or any other similar solicitation.
- Encourage any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm the Company or users of the Site or expose them to liability.
- Use the Site in any manner that could damage, disable, overburden, impair, interfere with the security of, negatively affect the functioning of, or otherwise abuse, the Site’s system resources, accounts, servers, networks, affiliated or linked websites, connected to or accessible through the Site. This includes uploading, posting or otherwise transmitting on the Site computer viruses, Trojan horses, worms or other files or computer programs which are potentially harmful, disruptive or destructive or that may impose an unreasonable or disproportionately large load on the Site’s infrastructure, or using any robot, spider or other automatic program or device, or manual process to monitor, copy, summarize, or otherwise extract information from the Site or the Content in whole or in part.
- Use the Site in data matching or data mining, such as the collection or use of information about other users without their express consent.
- Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, or alarm any other person.
- Promote any illegal activity, or advocate, promote, or assist any unlawful act.
- Give the impression that they originate from or are endorsed by us or any other person or entity, if this is not the case.
You are responsible for User-Generated Content that you post.
Under no circumstances will we be liable in any way for any UGC. This means that you, not REI Grove or Innago LLC, are entirely responsible for all UGC that you post and that you can be held personally liable for comments that are defamatory, obscene, or libelous, or that violate these Terms of Use, an obligation of confidentiality, or the rights of others. If any part of UGC you post is not your original work, it is your responsibility to obtain any necessary permission to post it.
The Site contains Interactive Functions allowing UGC on or through the Site. Because we do not control UGC posted on or through this Site, we cannot and do not warrant or guarantee the truthfulness, integrity, suitability, or quality of that UGC. You also agree and understand that by accessing this Site, you may encounter UGC that you may consider to be objectionable. We have no responsibility for any UGC, including any errors or omissions therein.
You own your UGC, but we may use it.
You own the copyright in any original UGC you post. We do not claim any copyrights in your UGC. However, by using this Site you are granting us and our subsidiaries, affiliates, successors, and assigns, a non-exclusive, fully paid, worldwide, perpetual, irrevocable, royalty-free, transferable license (with the right to sublicense through unlimited levels of sublicensees) to use, reproduce, modify, distribute, publicly display and perform, publish, transmit, remove, retain, repurpose, disclose, and commercialize any UGC you post in any and all media or form of communication, throughout the world, without obtaining additional consent, and without restriction, notification, attribution, or compensation. You further waive any moral rights or other rights of authorship as a condition of submitting any UGC.
By submitting UGC, you declare and warrant that you own or have the necessary rights to submit the UGC and have the right to grant the licence hereof to us and our licensees, successors, and assigns to the UGC. You represent and warrant that all UGC complies with applicable laws and regulations and the Terms of Use, and does not infringe any third-party’s intellectual property rights.
Under no circumstances will we be legally liable to you or any third party for any UGC, including the content or accuracy of UGC. This means that you are entirely responsible for all UGC that you post or use and that you can be held personally liable for comments that are defamatory, obscene, or libelous, or that violate these Terms of Use, an obligation of confidentiality, or the rights of others. If any part of UGC you post is not your original work, it is your responsibility to obtain any necessary permission to post it.
We may disclose or remove User-Generated Content.
The Company has the right (but does not assume the obligation) to:
- Monitor any UGC.
- Require that you avoid certain subjects within UGC.
- Remove or block any UGC at any time without notice at our sole and absolute discretion.
- Disclose any UGC and the identity of the user who posted it in response to a subpoena or whenever we believe that disclosure is appropriate to comply with the law or a court order, to prevent or investigate a possible crime or other violation of law, to protect the rights of REI Grove or others, or to enforce these Terms of Use.
- Take appropriate legal action, including, without limitation, referral to law enforcement or regulatory authority, or notifying the harmed party of any illegal or unauthorized use of the Site. Without limiting the foregoing, we reserve the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site.
- Terminate your access to and use of this Site, or modify, edit, or block your transmissions thereto, for any reason and in our sole discretion.
- At all times, take such actions with respect to any UGC deemed necessary or appropriate in our sole discretion, including, without limitation, for violating these Terms of Use.
YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS SUBSIDIARIES, AFFILIATES, AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, AND SUCCESSORS FROM ANY AND ALL CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY AND ANY OF THE FOREGOING PARTIES RELATING TO ANY INVESTIGATIONS BY EITHER THE COMPANY OR SUCH PARTIES OR BY LAW ENFORCEMENT AUTHORITIES.
We have no obligation, nor any responsibility to any party to monitor the Site or its use, and do not and cannot undertake to review material that you or other users submit to the Site. We cannot ensure prompt removal of objectionable material after it has been posted and we have no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party, subject to applicable laws.
Additional Restrictions on User-Generated Content
It is a condition of these Terms of Use that you do not upload, post, transmit, or otherwise make available:
- Any UGC that is unlawful, harmful, hateful, threatening, abusive, harassing, libelous, defamatory, obscene, vulgar, pornographic, profane, racially disparaging, indecent, or invasive of another’s privacy
- Any UGC that constitutes or encourages activity illegal under criminal or civil law
- Any UGC that is false, misleading, or fraudulent
- Any UGC that you do not have a right to make available under any law or under contractual or fiduciary relationships
- Any UGC that violates or infringes upon the rights of others, including patent rights, copyrights, trademark rights, privacy rights, publicity rights, trade secret rights, or contract rights
- Any UGC that contains the image, name, or likeness of anyone other than yourself without their express permission
- Any UGC that contains advertising, promotions, or marketing without express permission from REI Grove
- Any material that contains software viruses or any other code designed to interrupt, destroy, or limit the functionality of any computer software or hardware
Calculators, Analysis Tools, Legal Form Templates, and Advice
The calculators, spreadsheets, analysis tools, legal form templates, lease agreements, and other resources found on the Site (collectively, “Tools”) are designed to be used for informational and educational purposes only and do not constitute investment, financial, or legal advice. Specifically:
- Deal analysis calculators, spreadsheets, and worksheets are provided for estimation and planning purposes only. Results may not reflect actual investment returns and the Company does not represent or warrant as to the accuracy, legality or usability of any such Tools.
- Legal form templates and lease agreements are provided as general example documents and are not a substitute for advice from a licensed attorney. Laws vary by jurisdiction, and it is your responsibility to ensure that any legal form or lease agreement you use complies with applicable local, state, and federal law. The Company recommends that you have any legal document reviewed by a qualified attorney before use. The Company does not represent and warrant the accuracy, currency, legality, enforceability or usability of any such documents.
- No attorney-client relationship is created by your access to or use of any legal form template, lease agreement, or other content on the Site.
The Company recommends that you: (a) seek the advice of professional advisors, including real estate professionals and licensed attorneys, before making any type of investment or real estate decision or executing any legal document; and (b) independently verify any calculation, output, or document obtained from a Tool. Your use of Tools and Content found on the Site is at your own risk.
Additionally, the Company may offer opportunities to receive feedback or information directly or indirectly from the Company’s personnel. Such feedback is informational in nature and is not legal, financial, real estate, or tax advice, and the Company is not engaged in the provision of legal, financial, real estate, tax, or any other professional advice. REI Grove hereby disclaims any liability to you for any loss, damage, or cost arising from or related to your use of any Tool or feedback provided on this Site.
Although we make reasonable efforts to update the information on our Site and used by the Tools, we make no representations, warranties, or guarantees, whether express or implied, that the Site or Tools are accurate, complete, or up to date. Your use of the Site and the Tools is at your own risk and neither the Company nor its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers, or successors have any responsibility or liability whatsoever for your use of this Site or the Tools, or for any loss, damage, or cost arising from or related to your use of any Tool or feedback provided on the Site.
The Site may include content provided by third parties, including from other users and third-party licensors. All statements and/or opinions expressed in any such third-party content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. Such materials do not necessarily reflect the opinion of the Company. Neither the Company nor its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers, or successors have any responsibility or liability whatsoever to you, or any third party, for the content or accuracy of any third-party materials.
Privacy
By submitting your non-personal and personal information and using the Site and any goods or services provided via the Site or by the Company, you consent to the collection, use, reproduction, hosting, transmission, and disclosure of any such user content submissions in compliance with our Privacy Policy as we deem necessary for use and provision of the Site.
By using the Site, you are consenting to the use of cookies which allow a server to recall previous requests or registration and/or IP addresses to analyze website use patterns. You can set your browser to notify you before you receive a cookie, giving you the option to accept it. You may also set your browser to turn off cookies altogether. If you do turn off cookies altogether, some areas of the Site may not be accessible or function adequately.
By using the Site, you are consenting to our collection and use of real-time information about your device’s location. If you block, disable or otherwise disallow the use of location or tracking technologies on your device, the Site may be inaccessible or not function properly.
By using this Site, you may be redirected to third party sites or services that may require your consent to the collection and use of payment, banking, billing and credit card information that you may provide to them for the purposes of completing a transaction relating to the purchase and sale of items through the Site. The Company does not use or store any personal payment information of users.
As a user, you may have access to or receive personal information of users in connection with a transaction, which you agree not to sell or use for any purpose other than to complete a transaction related to your use of the Site. You agree and are obligated to keep such personal information confidential, and to process the personal information with the same standards set out in our Privacy Policy.
Any confidential information about the Company or any other entities, such as financial, strategic, and business information, obtained when you use the Site may not be used or disclosed except for the purposes of using the Site or providing any goods or services via the Site. Confidential information is any information which should be confidential in nature, and which is not publicly available.
In addition, when you use the Site while signed in or after accepting these Terms of Use, you expressly consent to our use, and the use by service providers acting on our behalf, of cookies, pixels, software development kits, analytics, and session-analytics tools, and similar technologies that may collect, record, or intercept information about your interactions with the Site in real time, including pages viewed, clicks, scrolls, form interactions, and information you enter on the Site, for the purposes described in our Privacy Policy. You agree that this consent constitutes prior consent to the interception, recording, and monitoring of your communications and interactions with the Site for purposes of all applicable communications, privacy, wiretap, eavesdropping, and session-recording laws, including the California Invasion of Privacy Act and analogous state statutes. If you do not consent, you must adjust your cookie choices and stop using the Site.
Third Party Services
For your convenience, the Site may provide links, references or pointers to third-party websites or apps. We make no representations about any other websites or apps that may be accessed from the Site. Accessing any such websites or apps is done at your own risk. We have no control over the contents of any such third-party websites or apps and accept no responsibility for such websites or apps or for any claims, losses or damages that may arise from your access or use of third-party websites or apps. You are subject to any terms and conditions of such third-party websites or apps.
Such links to third-party websites or apps from the Site may include links to certain social media features that enable you to link or transmit on your own or using certain third-party websites or apps, certain content from the Site. You may only use these features when they are provided by us and solely with respect to the content identified.
You may link to the Company’s website homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. The Site must not be framed on any other website or app, nor may you create a link to any part of the Site other than the homepage. We reserve the right to withdraw linking permission without notice. The website or app in which you are linking must comply in all respects with the Terms of Use. You agree to cooperate with us in causing any unauthorized framing or linking to immediately stop.
Fees and Payments
As part of your use of the Site, you may from time to time be offered and accept an offer (a “Trial”) for free or discounted pricing for use of an REI Grove+ Subscription (a “Subscription”) for a specified period of time (the “Trial Period”), which will automatically convert into, or renew for a subsequent period, as applicable, a paid Subscription unless you take certain actions by a specified date (as further described in the “Automatic Renewal and Conversion,” “Promotional or Trial Period Pricing,” and “Cancellation” sections below).
REI Grove members can elect to upgrade their account to REI Grove+, which requires payment of a Subscription fee. All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price advertised on this Site at the time the order is placed, subject to the terms of any promotions or discounts that may be applicable. The price charged will be clearly stated in your order confirmation email. Price increases will only apply to orders placed after the time of the increase. Posted prices do not include applicable taxes. All such applicable taxes will be added to your total price and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information; however, we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
Terms, method and timing of payment are determined at our sole discretion and payment must be received by us before our acceptance of any order or purchase. You represent and warrant that (i) the credit card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honoured by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order.
You also agree not to hold us responsible for the payment processing of other service providers. For greater certainty, as applicable, if you use a third-party payment processor to purchase our services, including a Subscription, you acknowledge that you are subject to that processor’s terms and conditions. We are not liable for any losses, claims, or damages arising in connection with that purchase.
The Company reserves the right to change your Subscription fees at any time, upon notice to you. By registering for REI Grove+, you agree to pay the applicable Subscription fees. If you do not accept a change in pricing of a Subscription, you have the right to reject the change by cancelling your Subscription prior to the change taking effect. Changes in pricing will automatically take effect at the start of the next Subscription Term following the date of the price change.
All fees, including the $1 trial fee, are non-refundable. By starting a Trial or purchasing a Subscription, you acknowledge and agree that no refunds will be issued under any circumstances, including cancellation within the Trial Period. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, refunds for accounts that have had access to this Site or particular services restricted, refunds for accounts that have had upgrades canceled for any reason including violations of these Terms of Use, or refunds for months unused.
If you provide us with a credit card or other accepted payment method that expires during the term of these Terms of Use, we reserve the right to charge any renewal card or other accepted payment method or account issued to you as a replacement. You agree to promptly pay the Company in the event of any refusal of your credit card issuer or other accepted payment method provider to pay any amount payable by you to the Company for any reason. You agree to pay all costs of collection, including attorneys’ fees and costs, on any outstanding balance of yours.
We reserve the right to deactivate your access to this Site or our services for your failure to pay applicable fees or for your violation of these Terms of Use.
Automatic Renewal and Conversion
Trials will automatically convert to a paid Subscription at the end of your Trial Period, unless otherwise stated in our offer details. You can disable the automatic conversion by following the cancellation instructions set forth in the “Cancellation” section below prior to the date of conversion.
If you purchase a Subscription (“Subscription”) that is not a Trial, it will continue for the length of your selected Subscription (the “Subscription Term”) (e.g., monthly, annually), and will automatically renew for periods of the same duration at the rates in effect at that time, until one of the following occur: (a) you cancel your Subscription prior to the beginning of the renewal period (see the “Cancellation” section below); (b) your Subscription is cancelled by us; or (c) you select a different Subscription.
Your account will automatically be charged at the rates in effect at the time of each Subscription renewal, plus applicable fees and taxes.
Promotional or Trial Period Pricing
We may elect to offer discounted pricing for REI Grove+ for a specified trial period (“Trial”), which will automatically convert to a paid Subscription after the Trial Period. You can disable the automatic conversion by following the cancellation instructions set forth in the “Cancellation” section below prior to the date of conversion.
Unless otherwise set forth in the terms of any Trial, all pricing promotions or discounts will apply to the initial Trial Period only, and any conversions or renewals thereof will be charged at the non-discounted rate then in effect. You may not sign up for multiple accounts in order to receive additional benefits under any Trial.
Cancellation
You may cancel your Trial or Subscription at any time. Cancellation of your trial is effective at the end of the then-current trial period. Cancellation of your Subscription is effective at the end of the then-current Subscription Term. To cancel, please visit your account settings at reigrove.com/settings and click the “cancel” link next to your Subscription.
You must cancel a Subscription before the calendar day it renews to avoid billing of the Subscription fees for the renewal Subscription Term. Similarly, if you do not cancel your Trial prior to the expiration of the Trial Period, your payment method will be billed for the applicable Subscription fees.
Disclaimer of Warranties
YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SITE, THE CONTENT, THE TOOLS AND ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, THE CONTENT, THE TOOLS, AND ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
NEITHER THE COMPANY NOR ITS SUBSIDIARIES, AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS MAKE ANY WARRANTY, REPRESENTATION, OR ENDORSEMENT WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, SUITABILITY, ACCURACY, CURRENCY, OR AVAILABILITY OF THE SITE, THE CONTENT, OR THE TOOLS. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ITS PARENT, SUBSIDIARIES, AFFILIATES OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS REPRESENT OR WARRANT THAT THE SITE, THE CONTENT, THE TOOLS, OR ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES OR DATA AVAILABLE FOR DOWNLOADING FROM THE INTERNET OR THE SITE WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR YOUR USE OF THE SITE AND YOUR COMPUTER, INTERNET, AND DATA SECURITY. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY DENIAL-OF-SERVICE ATTACK, DISTRIBUTED DENIAL-OF-SERVICE ATTACK, OVERLOADING, FLOODING, MAILBOMBING, OR CRASHING, VIRUSES, TROJAN HORSES, WORMS, LOGIC BOMBS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICE OR ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY SERVICE, CONTENT, OR TOOL LINKED TO IT.
THE COMPANY DOES NOT WARRANT THAT THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Limitation of Liability
EXCEPT WHERE SUCH EXCLUSIONS ARE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCE WILL THE COMPANY NOR ITS SUBSIDIARIES, AFFILIATES OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR NEGLIGENCE, GROSS NEGLIGENCE, NEGLIGENT MISREPRESENTATION, FUNDAMENTAL BREACH, DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, BREACH OF PRIVACY, OR OTHERWISE, EVEN IF THE PARTY WAS ALLEGEDLY ADVISED OR HAD REASON TO KNOW, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OR RELIANCE ON, THE SERVICE, ANY LINKED SERVICES OR SUCH OTHER THIRD-PARTY SERVICES, NOR ANY SERVICE CONTENT, MATERIALS, POSTING, OR INFORMATION THEREON.
Indemnification
To the maximum extent permitted by applicable law, at the request of the Company, you agree to defend, indemnify, and hold harmless the Company, its subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your breach of these Terms of Use or your use of the Site, including, but not limited to, UGC, third-party websites, any use of the Site, the Content, the Tools, and products or services other than as expressly authorized in these Terms of Use.
Dispute Resolution; Arbitration Agreement; Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES THAT MOST DISPUTES BETWEEN YOU AND THE COMPANY BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION, AND IT WAIVES YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION. You and the Company agree that these Terms of Use evidence a transaction involving interstate commerce and that the Federal Arbitration Act, 9 U.S.C. § 1 et seq., governs the interpretation and enforcement of this section.
Informal Dispute Resolution. Before initiating any arbitration or court proceeding, you and the Company agree to first attempt to resolve any dispute informally. The party raising the dispute must send the other party a written notice that includes the claimant’s name and account email, a description of the dispute, and the relief requested. Notices to the Company must be sent to Innago LLC, Attn: Legal — Dispute Notice, 1216 Central Parkway, Cincinnati, Ohio 45202, or by email to help@reigrove.com with the subject line “Dispute Notice.” If requested by either party, the parties will participate in a good-faith telephone or video conference to attempt to resolve the dispute. Completion of this process is a condition precedent to initiating arbitration or litigation. If the dispute is not resolved within sixty (60) days after the notice is received, either party may proceed as set forth below. All applicable statutes of limitations will be tolled while this process is pending.
Agreement to Arbitrate. Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms of Use, the Site, the Services, or your relationship with the Company that is not resolved informally will be resolved by binding arbitration on an individual basis, administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. Payment of filing, administration, and arbitrator fees will be governed by the AAA’s rules. The arbitration will be conducted by a single arbitrator, in the county where you reside or another mutually agreed location, or by videoconference. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this arbitration agreement, except that a court of competent jurisdiction will decide (a) whether a party has complied with the Informal Dispute Resolution provision, (b) any dispute arising under the Mass Filings provision, and (c) whether a claim for public injunctive relief must be decided in court. Either party may instead elect to bring an individual claim in small claims court if the claim qualifies.
Class Action and Jury Trial Waiver. YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION, WHETHER IN COURT OR IN ARBITRATION. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim. Nothing in this section waives any right you may have to seek public injunctive relief where a waiver of that right is prohibited by law; any such claim will be decided by a court after arbitration of all arbitrable claims and will be stayed pending that arbitration.
Mass Filings. If twenty-five (25) or more arbitration demands of a substantially similar nature are filed against the Company within a ninety (90)-day period by or with the assistance of the same law firm or coordinated group of law firms, the parties agree that the demands will be resolved in staged proceedings: the demands will be grouped for administration, with fees assessed as the AAA’s rules and fee schedules for multiple case filings permit; ten (10) demands (five selected by each side) will proceed first as bellwether arbitrations while the remaining demands are held in abeyance with all applicable statutes of limitations tolled; and, following the conclusion of the bellwether proceedings, the parties will engage in a global mediation before the remaining demands may proceed. If the AAA is unable or unwilling to administer this process, the parties will select another consumer arbitration provider that can, and if none can, either party may elect that the remaining demands proceed in court on an individual basis, in which case the Class Action and Jury Trial Waiver continues to apply.
Your Right to Opt Out. You may opt out of this arbitration agreement and class action waiver by sending written notice to help@reigrove.com with the subject line “Arbitration Opt-Out” within thirty (30) days after you first accept these Terms of Use, stating your name, the email address associated with your account, and your intent to opt out. Opting out does not affect any other provision of these Terms of Use. If the Company materially changes this section in the future, you may reject the change by providing notice in the same manner within thirty (30) days after we notify you of the change, in which case the prior version of this section will continue to apply.
Severability of Dispute Terms. If any portion of this section is found unenforceable, the remainder will remain in effect, except that if the Class Action and Jury Trial Waiver is found unenforceable as to a particular claim or request for relief, then that claim or request (and only that claim or request) must be brought in a court of competent jurisdiction on an individual basis and will be severed from any arbitration, and nothing in this section permits a class, collective, consolidated, or representative proceeding in arbitration. This section survives termination of these Terms of Use and your account.
Governing Law
These Terms of Use and your use of this Site are governed by and construed in accordance with the laws of the State of Ohio, without regard to any choice or conflict of law provisions, principles, or rules, and notwithstanding your domicile, residence, or physical location. Subject to the “Dispute Resolution; Arbitration Agreement; Class Action Waiver” section above, any action, proceeding, or dispute arising under or relating to these Terms of Use shall be resolved exclusively in the state or federal courts located in Hamilton County, Ohio, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such dispute, action or proceeding. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.
Waiver
Except as otherwise set forth in these Terms of Use, no failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from these Terms of Use operates, or may be construed, as a waiver thereof; and no single or partial exercise of any right, remedy, power, or privilege hereunder precludes any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.
Severability
If any term or provision of these Terms of Use is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of these Terms of Use or invalidate or render unenforceable such term or provision in any other jurisdiction.
Changes to These Terms
We reserve the right to change these Terms from time to time with or without notice to you. You acknowledge and agree that you are responsible to periodically review the Site and these Terms. You acknowledge and consent that your continued use of the Site and Offerings after such modifications will constitute acceptance of the modified Terms.
If we make material changes to the “Dispute Resolution; Arbitration Agreement; Class Action Waiver” section, we will provide notice and an opportunity to opt out of the change as described in that section; if you do not opt out, the change will apply to you, and if you do opt out, the prior version of that section will continue to apply.
Entire Agreement
The Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and the Company regarding the Site and, save and except for additional written agreements relating to any purchases or orders for REI Grove+ or any other Content or Tools between you and the Company, shall supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, regarding such subject matter.
Copyright Agent / DMCA Notices
Innago LLC does not knowingly violate or permit others to violate the copyrights of others. If you believe that your work has been copied and made available on this Site in a manner that constitutes copyright infringement, please notify us in writing. Your notice must include:
- An electronic or physical signature of the copyright owner or authorized person.
- A description of the copyrighted work that you claim has been infringed.
- A description of where the infringing material is located on this Site.
- Your name, address, telephone number, and email address.
- A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Your statement must be addressed to:
Innago LLC
Attn: Copyright Agent
1216 Central PKWY
Cincinnati, OH
Contact Us
If you have any questions about these Terms of Use, other feedback, requests for technical support, or other communications relating to the Site, please contact us using the contact information listed below. Should you become aware of misuse of the website including libelous or defamatory conduct, you must report it to the Company using the contact information listed below.
Innago LLC
1216 Central PKWY
Cincinnati, OH