Feature request - automated reminders for owners and tenants
Category: Property Management
3 replies
Original post
It would be very helpful to have the ability to set up reminders in Innago.
For landlords, this could be for things like rental property inspections (i.e., 6 months after move-in).
For tenants, this could be for things like AC filter check / replace.
I know we have the ability to send messages for these things, but it would be great to have the ability to get reminders for these things through Innago.
Reply by Becca With Innago Insight
Hi Kimberly! Property owners can set reminders through maintenance requests! You'll need to set up a ticket, make it a reminder, then make it recurring.
If you need any help getting this set up, our support team would be happy to help. Call 513-964-0172 or email support@innago.com to get in touch!
Reply by Nathaniel Callahan
I agree. A separate space out of maintenance because not everything reminderrelated is maintenance.
Reply by Clifton Spann
Hi Kimberly - I just did a trial for this. It would be great if the option to make it recurring can be set up on the first page. It would also be nice to have the option to repeat on the X day of the week. For instance we do pest control on the 3rd thursday every 3 months. Lastly, it would be great if we can make it go to "current" and "future" tenant instead of picking a tenant.